Privacy Policy

1. Introduction

Welcome to Flade ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Discord bot and related services.

By using Flade, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

2.1 Discord User Data

We collect the following information from Discord:

• User ID (a unique identifier assigned by Discord)
• Username and discriminator
• Server (Guild) IDs where the bot is present
• Avatar and profile information
• Messages and interactions with the bot

2.2 Usage Data

We automatically collect certain information when you use Flade:

• Command usage and bot interactions
• Server settings and configurations
• Leveling and experience data
• Tickets and support interactions
• Giveaway participation

3. How We Use Your Information

We use the collected information for the following purposes:

• To provide and maintain our bot services
• To enable bot features such as leveling, games, and moderation
• To improve and optimize bot functionality
• To track and manage giveaways and events
• To provide customer support through our ticket system
• To detect, prevent, and address technical issues
• To analyze usage patterns and improve user experience

4. Data Storage and Security

We implement appropriate technical and organizational security measures to protect your information against unauthorized access, alteration, disclosure, or destruction. Your data is stored securely in encrypted databases.

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Data Retention

We retain your information only for as long as necessary to provide our services and fulfill the purposes outlined in this Privacy Policy. When you remove Flade from your server, we may retain certain data for a limited period for backup and analytical purposes.

You can request deletion of your data at any time by contacting us through our support channels.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your explicit consent
• To comply with legal obligations or lawful requests
• To protect our rights, privacy, safety, or property
• In connection with a business transfer or acquisition

7. Your Rights

You have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Object to processing of your data
• Request data portability
• Withdraw consent at any time

8. Children's Privacy

Flade is intended for users who meet Discord's minimum age requirement (13 years or older, or as required by local law). We do not knowingly collect information from children under the applicable minimum age. If you believe we have collected information from a child, please contact us immediately.

9. Third-Party Services

Flade integrates with Discord's API and services. Please review Discord's Privacy Policy to understand how they collect and process your information. We are not responsible for the privacy practices of third-party services.

10. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us:

• Through our Discord support server
• By email support@flade.app